Client Business description
Our client, a US-based 24/7 crisis intervention service provider, offers various behavioral health services to four counties in the state of Oregon. Their services include individual, family, and group therapy, gambling counseling, alcohol and drug treatment, psychiatric consultation, and medication management. They also cooperate with various organizations, including residential and acute psychiatric services and school programs. Adding to their exhaustive list of services, they also offer case management for developmental disabilities in five counties.
Looking at the humongous amount of work they do for the community requires an arsenal of community service members. This is where our client was in a fix. They were finding it difficult to connect all members to an information portal where they could get in touch with each other's information, communicate without friction, and help each other to serve the community eventually. They were staring down at multiple challenges:
- No central host of information for all team members which leads to missing out birthdays and other events.
- A massive disconnect while scheduling meetings amongst the team, thus wasting a lot of time.
- Many team members were unclear about their positions and the tasks they had to execute, causing a lapse in their services at times.
- New hires were not quickly getting the hang of their team and were delayed in being deployed to the field immediately.
Most of the employee directory solutions they were getting to above mentioned 4 problems were packed with unnecessary features they didn't want.
- These features resulted in burning a hole in their pockets.
- They couldn't automate synchronization of their Azure AD fields with SharePoint Online User Profiles fields.
Our Solution
The biggest issue for our client was unnecessary offerings along with the employee directory. We addressed that initially. We ensured the amount of information they included in their employee directory was entirely up to them. Some of them were:
Name
Department
Position
Emails
Number to call
Location
Photo
Skills and Abilities
Additional personal information included
Other information and add-ins
Results
Include the employee's full name, any nicknames they use, and the pronouns they prefer.
- Getting in touch with and working with other employees
- Learn how the organizational chart works
- Scheduling
- Getting new hires set up
- SharePoint Azure AD Connect add-in
- Total Sync
Test drive Employee Directory Software today!
True SharePoint Experts!
We have worked with Beyond key on the development of our company intranet which is hosted in [...]
- Leon Allard
Excellent Tool and Customer Support
This tool is excellent, it is simple to use and configure and meets our business need.[...]
- Andy French
Amazing APP & support. Don't change.
We are using this as a people finder for our college. We did look at a few options[...]
- Darren Evans
Outstanding Support
App worked out of the box, I had a few questions on configuration so I email[...]
- Matt Williams
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