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Beyond Intrante - SharePoint Services
  • Solutions
    • Human Resource

      Add-ins

      • Employee Directory Mobile Beyond Intranet Mobile App
      • Employee Directory Employee Directory
      • Employee Spotlight Employee Spotlight
      • News Ticker News Ticker

      Workflows

      • Employee Hiring Employee Hiring
      • Employee Onboarding Employee Onboarding
    • Productivity

      Add-ins

      • Knowledge Management Add-ins Knowledge Management
      • Task Management Task Management

      Workflows

      • Contract Management Contract Management
      • Bid Management Bid Management
      • Document Management System Document Management System
    • Visualization

      Add-ins

      • Metro Tiles Metro Tiles
      • RSS Viewer RSS Viewer
    • Collaboration & Operation

      Add-ins

      • Employee Directory Mobile Beyond Intranet Mobile App
      • Events Timeline Events Timeline
      • Employee Spotlight Employee Spotlight
      • News Ticker News Ticker

      Workflows

      • Knowledge Management Add-ins Knowledge Management
    • Project Management

      Add-ins

      • Bug Tracker Bug Tracker
      • Task Management Task Management
  • Products
    • Add-ins
      • Birthday Reminder Birthday Reminder
      • Employee Directory Mobile Beyond Intranet Mobile App
      • Chat Board Chat Board
      • Employee Directory Employee Directory
      • Employee Onboarding Employee Onboarding
      • Employee Spotlight Employee Spotlight
      • Timeline Apps Events Timeline
      • Knowledge Management Add-ins Knowledge Management
      • Metro Tiles Metro Tiles
      • News Ticker News Ticker
      • RSS Viewer RSS Viewer
      • RSS Viewer Organizational Chart
      • Search Analytics Search Analytics
      • Task Management Task Management
      • Task Management Bid Management
    • Workflows
      • Bug Tracker Bug Tracker
      • Contract Management Contract Management
      • Employee Hiring Employee Hiring
      • Employee Onboarding Employee Onboarding
      • Help Desk Help Desk
      • Knowledge Management Add-ins Knowledge Management
      • Bid Management Bid Management
      • Document Management System Document Management System
    • Webparts
      • List Email Connector List Email Connector
      • RSS-Viewer-for-Lists RSS Viewer for Lists
      • Responsive Page Webpart Responsive Page Webpart
      • Tabbed View Webpart Tabbed View Webpart
    • Mobile
      • Employee Directory Mobile Beyond Intranet Mobile App
    • Tools
      • SharePoint Azure AD Connect SharePoint Azure AD Connect
  • Services
    • SharePoint Consulting
    • Microsoft Power Platform
      • Microsoft PowerApps
      • Microsoft Power BI
      • Microsoft Power Automate
    • Microsoft Teams
      • Microsoft Teams Consulting Package
    • Support Program
  • Intranet
    • Intranet Development
    • Intranet Portfolio
    • Office 365 Custom Development Portfolio
  • Support
    • FAQ
  • About Us
    • Our Company
    • Events
    • Webinar
    • Blog
    • Customer Stories
    • eBooks
    • Customer Reviews
    • Sitemap
    • Career
    • Contact us
  • My Account

Support Program

The support that makes you smile, a smile that sets things straight.

Support Program

At Beyond Key we not only develop but also provides SharePoint / Office 365 support and maintenance services to ensure your company’s intranet is stable, secure and adopting to ever changing business requirements.

Our SharePoint support team will provide support for any kind of problem, just send us an email or schedule a call and the work will be done. Our ongoing support service are conducted onsite via Remote sessions and conference calls.

Our SharePoint support services includes:

On-Demand Technical support in SharePoint / Office 365 On-Demand Technical support
in SharePoint / Office 365

SharePoint Consulting Support SharePoint Consulting
Support

Application Enhancements Application
Enhancements

On-going SharePoint / Office 365 maintenance On-going SharePoint / Office 365
maintenance

User Training Assistance User Training
Assistance

SharePoint Competencies

  • Workflow Development / Integration / Microsoft Power Automate
  • Line Of Business Apps Integration like twitter, LinkedIn, slack
  • Branding & Custom Themes
  • Automate SharePoint through Power Shell
  • Microsoft Power Automate
  • Custom Site Templates
  • SharePoint Hosted App Development
  • Provider Hosted App Development
  • Design, Architecture & Administration
  • Authentications, Permissions & Encryptions
  • Consulting
  • Implementation/ Upgrade
  • Customization/ Add-ons
  • Business Catalog Services
  • OAuth Integrated Application Development
  • Webparts Development
  • SPFx Solutions
  • Web Service Integration
  • Portal / Intranet Development
  • Performance Monitoring, Security & Health Check

Technologies & Toolsets

  • SharePoint Designer
  • .NET, ASP.NET, C#, MVC,
  • HTML5, CSS, JavaScript, AJAX
  • WCF, Silverlight, CAML, XML
  • jQuery, Angular, Bootstrap, React js
  • PowerShell
  • Nintex, DFF
  • Power BI Dashboards
  • Web Services, including REST and SOAP
  • Azure
  • PowerApps, Microsoft Power Automate, OneDrive, Teams, Planer, Yammer
  • Migration Tool – SharePoint Migration Tool, Metalogix, Sharegate
Technologies & Toolsets

Benefits

Complete SharePoint
Health check-up
Quick response to
your problems
Support for SharePoint
online and Office 365
Dedicated experienced team
of professionals to solve all
your problems
Support for implementation,
customization, migration, and
integration
Monthly reporting of
service utilization
No Hidden Surprises
Utilize services as and when
you need with in validity period
Full access to rapid response
support, as and when you
need it

TRIAL PACKAGE FREE

1 Hours Support
15 Days Validity

Try Now

STARTER PACKAGE $900

30 Hours Support
90 Days Validity

BUY NOW
Save
16.66%

STANDARD PACKAGE $1500

60 Hours Support
90 Days Validity

BUY NOW

20% discount for Non-Profits. For discount coupons contact us.

Terms & Conditions

  • Next business day response time
  • All times are billed in hours, with minimum of 30 minutes
  • On requests requiring more than 4 hours additional approval would be required
  • Estimates are based on hours predicted, but actual hours will be calculated

Basic Support for our SharePoint add-ins:

1. Support for Free add-ins: We provide limited support for our free add-ins through our FAQ section.
    You can always visit our FAQ section to check out our knowledge base and basic troubleshooting steps for our popular add-ins

2. Support for Paid add-ins: For all our paid add-ins, we provide 1 hour of free support for Demo and Configuration.
    We also provide half an hour of extra support within 2 months of Demo and Configuration in case the app is not functioning.

Premium Support:

This is an annual premium support program to help customers with any configurations or questions by the technical experts with a turn-around time of about 8-12 hours (on a business day) to provide efficient assistance or technical advice on any enhancements or customizations needed to suit the product to your business needs. There will be support on phone available, free upgrades for the next versions and free trial invitations for the upcoming products.

Customizations and Enhancements:

We have a team of technical experts that can advise a customer on the customizations and enhancement needs and implement it in a cost effective and efficient way. These can be worked on as a T&M or fixed cost based on the product and complexity of the features.

Please feel free to reach out to our customer specialists at contact@beyondintranet.com to discuss what are you looking for and what is right for you. They will work out the best options and help you have the best experience with our company's product line.

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