Is Your Procurement Tool Creating More Work for IT? Here is How to Fix It.
By Hemlata Maheshwari / October 7, 2025
Procurement may not sit under IT on the org chart, but when procurement is messy, IT ends up fixing it....
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You know how frustrating it is when you can’t find the information you need. Xerox had the same problem. Their 24,000 service engineers were wasting time (not on purpose, this was because of a broken system) solving the same issues repeatedly. When they introduced the “Eureka” system, engineers started sharing solutions, and things improved. Now, […]